Popular Articles

  1. Smart Checklists: Automatically Align Docs with Related Checklist Tasks

    SUMMARY This article shows how to save time by utilizing smart checklists on transactions to readily identify checklist tasks that correspond to documents and  documents that correspond to checklist tasks. The smart checklist features work bes...
  2. Commissions & Closings Report

    SUMMARY The Commission & Closings report shows how much commission and fees your company collected and what commissions were paid out on closed transactions in the selected period. IN THIS ARTICLE Download a Commission & Closings Report Re...
  3. Why Can't I Delete a Transaction?

    Are you not able to delete a transaction? Only master admins can delete transactions. This guide explains what to do when you need to delete a transaction but are unable to do so. Reason When you do not see the option to [Delete this Transactio...
  4. Received Emails

    SUMMARY   The received emails page allows you to view emails and their corresponding notes from transactions. IN THIS ARTICLE Who Sees What? Preview Emails Adding Notes Using the Maildrop Address Who Sees What? Only the sender o...
  5. Track Received Email Messages and Attachments on Transactions

    SUMMARY Short Version: 1) Open a transaction. 2) Click "Received Emails" from the left menu. 3) Click any email to view its details. IN THIS ARTICLE View Emails Sent to a Transaction Open or View an Email's Attachment Emails Sent to Tra...
  6. Contacts

    Manage Contacts Export Account-wide Contacts as a Spreadsheet Share Transaction Contacts Conveniently via Notes ...
  7. Two-factor Authentication

    Two-factor authentication (2FA) adds an extra layer of security to your Pipeline account. It requires users to enter a security code sent to their login email before gaining access.

  8. Download a Transaction Checklist (for Transaction Coordinators)

    SUMMARY Learn how to download a checklist from a transaction to collaborate or share offline. IN THIS ARTICLE Introduction Who Can Do This? Download a Transaction Checklist View the Download Introduction Checklist tasks nea...
  9. Delete Received Emails from Transactions

    SUMMARY Master admin can delete received emails and their corresponding notes from transactions. Delete an Email from Received Emails To delete an email from Received Emails: Navigate to the transaction. Click [Received...
  10. Receive Notifications when Documents are Added to Transactions

    SUMMARY Admins can choose to be notified via email whenever an agent adds a document to a transaction. IN THIS ARTICLE Subscribe to Notifications Email Notification Triggers Subscribe to Notifications To subscribe to these notifi...