How much will I pay to use your service?
Paperless Pipeline offers flexible pricing to suit any office size. And there are no long-term contracts. Pay month to month and upgrade, downgrade, or cancel any time.
What is considered a transaction for billing purposes?
A transaction is anything from listing to pending to closed. For billing purposes, a transaction is counted only once - in the billing cycle in which it was created. Once a transaction is created, you can change its status and other data at any time, and it will continue to count as just a single transaction.
Will I need to sign a long-term contract with you?
No. All plans are month-to-month. You can cancel, upgrade, or downgrade at any time.
Are there any setup fees?
No. There are no setup fees.
When will I be billed each month?
The calendar day of the month when you first upgrade to a paid account will become your billing date. For example: if you upgraded from free trial to a pricing tier on March 5th, you’ll be billed on the 5th of each month. You can change your billing date by emailing email@example.com.
What happens if I exceed my pricing plan's transaction allotment?
If you have created as many transactions as your pricing plan allows before your next bill date, you can upgrade to a higher plan in order to continue creating new transactions in the same billing period. When you upgrade to a higher plan, you will be billed at the plan you upgraded to starting with your next bill date.
You can also just wait for your next bill date when your quota will reset back to zero for the next billing cycle, allowing you to start adding more transactions.
Will I pay more even when business is slow?
No. You can just downgrade to a lower plan during slow months. Then upgrade back when business picks up.
What happens if I want to cancel my service? How do I get a copy of my transactions?
You can cancel the service at any time by emailing firstname.lastname@example.org.
In the first week of each month, you will be provided with a backup file of all your transaction data from the past month. Download this backup file each month and store it anywhere you want.
Still got questions?
Email us at email@example.com.